How can we help?

Find answers to common questions or get in touch with our support team.

Frequently Asked Questions

Getting Started

Upload your product or select from our library of 20+ AI models. Our system uses advanced AI to create marketing photos of models presenting your products, or generate talking-head videos with realistic lip-synced speech.

Images typically generate in about 15-20 seconds. Videos take a bit longer - usually 1-2 minutes - since they combine video generation with voice synthesis and lip synchronization.

Our pipeline is specifically designed for authentic-looking content. Videos feature natural facial expressions, realistic eye contact, and perfectly synchronized lip movements - ideal for UGC-style marketing.

We support JPG, PNG, and WebP formats. For best results, use high-resolution images with good lighting and a clean background.

Features

Yes! Create talking-head videos where an AI model delivers your script with natural expressions and lip movements. Just provide text, and we handle voice generation and synchronization automatically.

We support 35+ languages including English, Spanish, French, German, Japanese, Korean, Mandarin, Hindi, and many more. Each language uses native-sounding AI voices.

Yes. Our one-click background removal uses AI to cleanly separate subjects from their backgrounds, perfect for product photos or creating transparent PNGs.

Absolutely. Our upscaling feature increases image resolution while preserving - and often enhancing - detail. Great for turning web images into print-ready assets.

Billing & Credits

Every generation uses credits from your account. Images cost 1 credit each, videos cost 75 credits minimum (35 credits per 10 seconds for longer videos). Your credits roll over each month - unused credits never expire and accumulate over time.

Yes! There are no contracts or long-term commitments. Go to your account settings and click Billing to cancel. Your access continues until the end of your current billing period.

Yes. All paid subscription tiers include full commercial usage rights. Use generated images and videos in ads, social media, e-commerce listings, and marketing campaigns.

Get in Touch

DM for Support

Get help fast - usually within a few hours.

@ryankramerllc

Email

For business inquiries and partnerships.

support@pixelpanda.ai